How It Works
CCMS works directly with clients through a straightforward process — from initial conversation to deployment and ongoing support. No sales teams, no account managers, just direct access to the people doing the work.
Initial Consultation
Every engagement starts with a conversation. We discuss your current setup, what's working, what isn't, and what you're trying to accomplish. This is not a sales pitch — it's a working session to understand if CCMS is the right fit.
Assessment and Proposal
After understanding your needs, CCMS provides a clear scope of work with transparent pricing. For hosting, this includes environment specifications. For projects, this includes deliverables, timeline, and what's included in ongoing support.
Implementation
Whether it's a migration, a new build, or optimization work, CCMS handles implementation with regular communication. You'll know what's happening, when, and what to expect next. No black boxes.
Launch and Handoff
Go-live includes testing, verification, and documentation. For complex projects, training is included. CCMS doesn't disappear after launch — we verify everything works and stick around to address any issues that surface in the first weeks.
Ongoing Support
Most CCMS relationships are ongoing. Managed hosting includes continuous monitoring, maintenance, and support. Project work can include maintenance agreements. Either way, you have direct access to the team when issues arise.
What makes CCMS different
CCMS is a small team that works directly with clients. There's no sales department, no tiered support, and no account managers between you and the people doing the work. When you call or email, you reach someone who knows your system and can actually help.
- Direct access to technical staff
- No tickets, no queues for urgent issues
- U.S.-based team in Fort Lauderdale, FL
- Long-term relationships, not transactions
- Transparent pricing with no hidden fees
- Real expertise in WordPress, WooCommerce, Moodle
Common Starting Points
Migration from another host
CCMS handles the entire migration including database, files, DNS, and post-migration testing. Most migrations are completed with zero downtime using staging environments.
New project or build
For new WooCommerce stores, Moodle deployments, or custom applications, CCMS handles design, development, and deployment on infrastructure configured for your specific needs.
Fixing an existing problem
Performance issues, security incidents, deliverability problems — CCMS can diagnose and fix problems on existing systems, then transition to ongoing support if it makes sense.
Ready to get started?
The first step is a conversation. Reach out to discuss your needs and see if CCMS is the right fit.