Trust Center

Security & privacy you can rely on

We've supported organizations with software and managed services since 2017. Here's how we protect your data and keep our services dependable — in plain language.

Encryption in transit & at rest

All traffic is served over HTTPS (TLS) with certificates managed automatically. Sensitive secrets such as connector credentials are encrypted at rest using modern libsodium authenticated encryption.

Payment security

Payments are processed by Stripe, a PCI-DSS Level 1 certified provider. We never see or store full card numbers — card data goes directly to Stripe.

Account protection

Passwords are stored only as salted hashes. Customers can enable two-factor authentication (TOTP) with recovery codes, and sign-in attempts are rate-limited to slow brute-force attacks.

Accountability & logging

Administrative actions are recorded in an audit log, and customers can review their own recent sign-ins and API key history from the account portal.

Your data, your control

Download a portable copy of your account data any time, or request deletion, directly from your portal account. We process personal data in line with GDPR and CCPA principles.

Reliability & transparency

Service health is published on our status page, where you can subscribe to incident and maintenance notifications.

Subprocessors

We work with a small set of trusted providers to deliver our services. Each is selected for its security posture and bound by data-protection terms.

ProviderPurposePrivacy
Stripe Payment processing & billing Policy
WorkOS Authentication / SSO for connector products Policy
Hosting (Plesk / U.S. data center) Application & database hosting
Email delivery provider Transactional & status emails

Privacy Policy

How we collect, use, and protect personal data.

Read policy

Service Status

Live uptime and incident history.

View status

Report a concern

Found a security issue? Tell us.

security@ccmshightech.com

Have a security or compliance questionnaire? Contact our team — we're based in Fort Lauderdale, Florida, with U.S.-based support.