STORAGEsimple Feature
Online Rentals
Let customers rent units 24/7 without visiting the office. Complete move-in online with automatic payment processing and gate code delivery.
Complete Online Move-In
Customers can rent a unit entirely online:
- Browse available units — See sizes, prices, and features
- Select their unit — Choose specific unit or let system assign
- Complete application — Digital lease and required information
- Make payment — First month's rent and any deposits
- Receive access — Gate code delivered immediately
No office visit required. Customers can move in the same day, even after hours.
Why Online Rentals Matter
- Capture after-hours demand — People search for storage evenings and weekends
- Reduce no-shows — Reservations with payment convert better than phone quotes
- Less office time — Staff handles exceptions, not routine move-ins
- Competitive advantage — Many competitors still require office visits
- Instant gratification — Modern customers expect to complete transactions online
Integrated Workflow
Online rentals connect to all STORAGEsimple systems:
- Inventory — Unit shows as rented immediately
- Billing — Automatic recurring billing setup
- Gate access — Code assigned and enabled automatically
- Documents — Lease stored in tenant record
- Accounting — Payment recorded and synced to QuickBooks
Reservation Options
Configure the online rental experience for your facility:
- Require deposit or full payment
- Collect insurance selection online
- Offer move-in specials automatically
- Set reservation expiration policies
- Allow unit-specific or size-based selection
Key Benefits
- 24/7 rental capability
- Faster move-ins
- Reduce staff workload
- Capture more leads
- Modern customer experience
Related Features
Rent units while you sleep
Online rentals mean customers can move in 24/7 without office involvement.