Email Configuration
Create mailboxes on your CCMS Hosting account, connect them to your favorite mail apps, and keep your messages landing in the inbox.
Creating Mailboxes
Every CCMS Hosting plan includes email hosting for your domain. Mailboxes are managed through your hosting control panel:
- From your dashboard, open the Mail section for your domain
- Create a new mailbox with the address and a strong password
- Set a mailbox size limit if you want to cap storage
- Add forwarding or auto-reply rules as needed
If you do not see the Mail section or need additional mailboxes, contact support@ccmshightech.com and we will set them up for you.
IMAP and SMTP Settings
To connect a desktop or mobile mail client (Outlook, Apple Mail, Thunderbird, Gmail app), use these general settings:
- Incoming (IMAP): your mail server hostname, port 993, SSL/TLS enabled
- Outgoing (SMTP): the same hostname, port 465 (SSL) or 587 (STARTTLS)
- Username: your full email address
- Authentication required for both incoming and outgoing mail
Your exact mail server hostname is provided when your account is set up. If you are unsure, email support and we will send your connection details.
Webmail Access
You can read and send mail from any browser without configuring a client:
- Visit the webmail address for your domain (typically webmail.yourdomain.com)
- Sign in with your full email address and mailbox password
- Manage folders, contacts, filters, and auto-replies directly in webmail
Webmail is a good fallback when traveling or when a mail client is misbehaving, since it confirms whether the mailbox itself is working.
SPF, DKIM, and DMARC
Email authentication records tell receiving servers that your messages are legitimate. CCMS Hosting configures these for you:
- SPF: a TXT record listing the servers allowed to send for your domain
- DKIM: a cryptographic signature added to outgoing messages
- DMARC: a policy record that tells receivers what to do with mail that fails checks
If you send mail through third-party services (newsletters, CRMs, invoicing tools), those senders must be added to your SPF and DKIM setup. Our DMARCsimple product can monitor and report on your authentication health.
Deliverability Tips
Keep your mail out of the spam folder with a few habits:
- Always send from an address at your own domain, not a free mail provider
- Keep authentication records current whenever you add a sending service
- Avoid sending bulk mail from your regular mailbox; use a proper list service
- Watch bounce messages; repeated bounces to bad addresses hurt your reputation
Seeing messages rejected or landing in spam? Forward an example with full headers to support@ccmshightech.com and we will diagnose it.
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Need Help?
Email support@ccmshightech.com or call (954) 693-6422 and we will walk through your mail setup with you.
Contact Support